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Why ordering food online is preferred than eating out

THE ASIAN AGE
Published : Feb 3, 2020, 10:39 am IST
Updated : Feb 5, 2020, 12:35 pm IST

Thanks to online offers on food, you can now order in whenever you want and enjoy a delicious meal in your comfortable pajamas.

Today, you just need your phone to order your favorite food from your favorite restaurant without any trouble.
 Today, you just need your phone to order your favorite food from your favorite restaurant without any trouble.

Did you know that the online food ordering market will be a USD 365 billion industry by the end of 2030? According to USB, the rapid transition from kitchen to online food ordering is on the uptrend because of the time-starved consumers who need a quick fix for everything.

Gone are those days where you had to follow your grandmother’s recipe and toil for several hours in the kitchen to prepare that perfect, aromatic biryani. Today, you just need your phone to order your favorite food from your favorite restaurant without any trouble. Thanks to online offers on food, you can now order in whenever you want and enjoy a delicious meal in your comfortable pajamas on Grabon.in.

Top reasons why people prefer to order food online than eating out

Not all knights wear armor! Some ring your doorbell with your favorite food package.
We have compiled the reasons that will give an insight into why people like to order food online rather than dining out.

1. Availability of Vast Food Choices

When opening a food delivery app, you will be surprised to find a wide array of food choices that cannot be found in the menu card of a single restaurant. Whether it’s pizza or paneer, biryani or buns, food ordering apps have them all.

Such great food choices will be helpful while ordering for family get-togethers or house parties, one can choose from a wide option without having to rely on a limited menu.

2. Simplicity and Convenience

Blame it on laziness or convenience, people prefer to order food online rather than leaving their homes to visit an eatery. All you need to do is scroll through the app to find your favorite dish and tap to order. Hassle-free services are not just convenient but also comforting.

After a long day at work, you can treat yourself with a hot bowl of Khichdi or your favorite comfort food without worrying about cooking at home. Comforting, isn’t it?   

3. Real-time Updates

While ordering food online, you will have access to a real-time menu that will inform you if a dish is not available or if the restaurant will be closing soon. Such real-time updates will help in choosing the same dish from another restaurant in a similar price range to avoid last-minute disappointment. This eliminates the turn-downs that you experience if your favorite food is “not available today” when you dress up and visit a restaurant.
Such menu updates of the online food delivery apps ensure that the food orders don’t get mixed up and offer a smooth experience. Plus, the food apps allow you to save multiple addresses, order history and favorite food and restaurants for quick placement of orders in the future.

4. Better Customer Satisfaction

The online food delivery platforms ensure that there is enough room for human interaction between their customers and staff to ensure optimum customer satisfaction. As soon as an order is placed, you will receive a message with the contact number of the delivery person along with his current location details. If required, you can contact the delivery person over the phone to get the food delivered without any hassles.
Such virtual guest experience efforts by food apps make people prefer online food delivery over visiting restaurants. Some apps also offer special services like 1 person meal plan, midnight food delivery service and free home delivery for enhancing customer satisfaction.

5. Star Ratings and Reviews

You might be skeptical while planning to visit a new restaurant in a locality, as there would be very less information about the quality, taste, price, and service. However, this is not the case when you order food online from a new restaurant. The food apps would provide critical details like star ratings and reviews about that eatery to help you have a clear idea before ordering.

The online food delivery services always ask their customers to leave feedback after tasting foods to let other users make a well-informed decision. The reviews by the actual customers who have tried the foods will help in deciding whether to choose that eatery or go for another one. In short, you need not have any concerns about wasting your money on bland food.

6. Discounts and Offers

The discounts and coupons offered by online food apps are another reason why people prefer ordering in rather than eating out. If you have the habit of eating out regularly, then such discounts or coupons would help in saving a lot every month. Making use of premium subscriptions with added benefits will help in saving even more while ordering food online.

Plus, online food delivery services also announce special offers like 50 per cent discount, free delivery and buy 1 get 1 free on special occasions like festivals, IPL, World Cup Cricket, etc. to help their customers save more.

7. Accurate Order Delivery Service

Craving that flaky and super soft paratha that you once had from a remote corner in the city? Order the same online and let it reach your doorsteps in a few clicks. While choosing the services of an online food delivery service, the foods get delivered within a short time frame.

They have an efficient delivery system that assures every order reaches the customer within the assured time. The delivery executives are experienced enough to navigate through the busiest streets and are aware of the shortest routes to deliver your order on time.

8. Hassle-Free Payment Options

The idea is to offer an effortless experience to the users and so these apps accept payment by debit or credit cards, e-wallets, cash on delivery, etc. Some food apps also offer extra discounts if you make an online payment to encourage digital transactions.
However, some restaurant owners still believe that mobile transactions can be a high-risk option, which makes online food delivery a viable option.

9. Personalized Dining Experience

When dining out, you might have to remind the waiter about the food choices of your family, level of spice and salt, especially if there are any diet restrictions. But, while ordering food online, there are no such hassles involved. Food apps readily display food and eatery suggestions based on your diet requirements and food preferences in the earlier order.

Online food delivery apps also let users repeat their previous orders if they are too tired to go through the menu. They also send push notifications regularly if there is a new combo offer or discount announced by their favorite restaurant. Such a personalized dining experience based on your favorite orders and order history makes online food delivery services a preferred option among the masses.

Online food delivery platforms are redefining the way people eat. From the kitchen to comfort eating, the secular shift to food delivery apps is because of the convenience. It makes the customers stay hooked with impressive food options, personalized menus, and timely delivery service. So what are you waiting for? Pick up your smartphone and order your favorite food to satisfy your hunger pangs. Bon Appétit!

Tags: food
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