Thursday, Jun 08, 2023 | Last Update : 06:26 AM IST

call drop

Telcos can't provide poor service quality citing free calls: Trai chairman

Trai getting telcos to fix the issue of call drop on priority, R S Sharma said

01 Mar 2020 7:59 PM

Penalty of Rs 58 lakh on telecom service providers for call drop

During the March quarter, Rs 3 lakh penalty was imposed on BSNL, Rs 10.5 lakh on Idea, Rs 22.5 lakh on Tata and Rs 6 lakh on Telenor.

04 Jan 2019 5:10 PM

All telcos, except Jio, fail Trai's call drop test on select highway, rail routes

Only RJio is meeting quality of service benchmark of drop call rate.

16 Nov 2018 3:00 PM

Call drop: Trai sets new quality norms for 4G networks

The Telecom Regulatory Authority of India (Trai) has decided to measure call quality on the 4G network in terms of data packets.

01 Aug 2018 12:45 PM

TRAI mulls penalty on operators not meeting new QoS norms

The December quarter marked the first instance of companies reporting their network data under the new formula.

08 May 2018 3:58 PM


Action plan must follow Trai's call drop assessment

Meeting with operators will be held soon to convey concerns over call quality.

26 Jan 2018 1:37 PM

Trai report on mobile service quality of telcos by January-end

Trai hopes to send to the telecom department its inputs on NTP by first week of February.

17 Jan 2018 2:37 PM

DoT to meet telcos, regulator on call drops on January 10

Meeting is also slated to discuss new stringent call drop norms that were enforced by TRAI in Oct last year.

08 Jan 2018 2:00 PM

TRAI to telcos: Submit network data under new call drop rules

Telecom operators may face a maximum penalty of Rs 10 lakh for call drops.

15 Dec 2017 10:21 AM

COAI seeks talks with TRAI on results of new call drop norms

Under the new stricter call drop rules, telcos may face a maximum penalty of Rs 10 lakh for call drops.

26 Nov 2017 3:10 PM


Aiming to reduce call drop rate by another 8 per cent by Dec: Telecom Minister

Sinha also said that telecom operators are facing resistance from people in installing mobile towers specially in Delhi and Mumbai.

01 Sep 2017 5:54 PM

Trai gets tough on call drops; slaps penalty of upto Rs 10 lakh

Regulator has made measurement of call drop rate more granular from circle level to mobile towers in a circle.

18 Aug 2017 4:45 PM

New call drop norms in a week, spectrum sale paper in Aug: Trai

Govt managed to sell only 964.80 MHz of spectrum in various bands as against 2,354.55 MHz of radiowaves.

17 Jul 2017 8:01 PM

Customers may get Rs 5,000 if international SIM card fails

TRAI has also said that the penalty and refund should be remitted to the customer within 15 days.

15 Jun 2017 11:35 AM

TRAI launches 'MyCall' app for customer experience feedback

The launch comes in the wake of the government and TRAI's co-ordinated efforts in tackling call-drops and call quality.

05 Jun 2017 5:00 PM


COAI wants govt to check mobile handset quality

Cellular operators' body says that role of devices in service quality and call drops has not been considered "adequately".

28 Mar 2017 4:24 PM

Trai begins test to monitor the level of call drops

Tests are underway or slated to be conducted over coming weeks in locations include Kalyan, Noida, Jammu etc.

16 Feb 2017 1:14 PM

Operator-assisted drive tests to check call drops soon: Trai

Operator-assisted drive tests will most likely precede the independent drive tests conducted by the regulator.

05 Feb 2017 12:52 PM

DoT to meet telcos for status check on call drops

Telecom operators committed to install more than 1,50,000 additional BTSs across the country by March 2017.

09 Jan 2017 4:14 PM

Can't put an end to call drops, says govt

Telecom Minister Manoj Sinha says 'global phenomenon' happens in every wireless network due to various reasons.

25 Nov 2016 6:17 PM