IndiGo servers down across network, passengers stuck in queues

IndiGo's outage comes as dozens of flights face delays or cancellations on Monday, according to reports

Update: 2019-11-04 07:32 GMT
IndiGo plans to mount 30 per cent more capacity this fiscal and half of this capacity will be added on domestic routes and the rest 50 per cent on international routes, Dutta said during a call with analysts on Monday.

New Delhi: India's largest airline IndiGo said its systems were down across the network since Monday morning, and that it expects operations at airports to be impacted as a result.

"All efforts are being made to resolve the issue at the earliest," IndiGo said in a statement.

IndiGo, owned by Interglobe Aviation Ltd, is India's largest carrier with a nearly 50 per cent share of the domestic market.

Travellers affected by the outage took to Twitter to raise concerns.

"IndiGo says systems down and huge queues till outside the main entrance gates in Mumbai T2," one user with the handle @Sathyantweets tweeted, referring to Terminal 2 at Mumbai's airport. "Chaos. No one knows when it will be resolved."

IndiGo's outage comes as dozens of flights face delays or cancellations on Monday, according to reports, due to a decline in visibility because of hazardous air pollution shrouding Delhi. 

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