Uber cuts losses from Eats business in India with sale to Zomato

Bengaluru: Uber has sold its loss-making online food-ordering business in India to local rival Zomato in exchange for a 9.99 per cent stake in the startup backed by China’s Ant Financial.

Zomato, valued at around USD 3 billion after raising money from Ant this month, will take over Uber Eats’ operations from Tuesday.

Since launching in India in 2017, Uber Eats has struggled to gain market share and is a distant third to Tencent Holdings-backed Swiggy and Zomato.

All three have spent heavily on deals and discounts to attract customers in a highly competitive market.

Uber chief financial officer Nelson Chai said the move was another demonstration, following its decision to exit Uber Eats South Korea in October 2019, “of our commitment to take a hard look at Eats markets where we do not have a path to leadership”.

The San Francisco-based firm, which has promised to be profitable at an operational level by the end of 2021, has been trying to sell the India Eats business for a year, three sources familiar with the talks told Reuters.

It earlier held talks with Swiggy for a similar deal, but those fell through due to valuation and regulatory issues, two of them said. Uber and Swiggy did not respond to requests for comment.

 

Uber Eats’ India operations contributed just 3 per cent of gross bookings for the business globally in the first nine months of last year, while accounting for a quarter of its adjusted operating losses, the company said.

The unit in India made a loss of USD 61 million for the three months to September 30 on revenue of USD 20 million, the company said in a filing with the U.S. Securities and Exchange Commission.

Zomato reported a loss of USD 294 million for the year to March 2019, while Swiggy made a loss of USD 330 million.

The sale will allow Uber to cut its losses and yet keep a stake in a market expected to be worth USD 15 billion by 2023.

Independent brand consultant Harish Bijoor said the deal would also allow Uber to focus on its strengths. “It should stick to what its competence is, in terms of being an aggregator of cabs,” he said.

Zomato’s orders per month should rise by 10 million from the 38 million to 40 million it was clocking before the deal, a source familiar with the deal said. Swiggy too receives around 40 million in monthly orders.

The acquisition does not guarantee that all Uber Eats customers will switch to Zomato. Online food delivery customers tend to favour companies offering the best deals, market research shows.

Consultancy Frost and Sullivan said that even after the acquisition, Swiggy remains arguably the country’s leading market player.

“Swiggy’s diversification into a variety of last-mile delivery services, including store, package and home meal deliveries, is expected to offset any potential losses due to Zomato’s acquisition of Uber Eats,” it said in a note.