AP CM releases 'People First' mobile app for grievance redressal

Naidu said that the citizens of Andhra Pradesh can now ride the wave of technology and use mobile to register their complaints.

Update: 2017-09-20 14:07 GMT
Chairing a Collectors' Conference, Chandrababu Naidu said that under this application, people of Andhra Pradesh can dial 1100 to register complaints about government services and schemes. (Photo: ANI)

Vijayawada: Andhra Pradesh Chief Minister N. Chandrababu Naidu on Wednesday released 'People First' mobile application for grievance redressal at the Collectors' conference in Vijayawada.

Chairing a Collectors' Conference, Chandrababu Naidu said that under this application, people of Andhra Pradesh can dial 1100 to register complaints about government services and schemes.

Naidu said that the citizens of Andhra Pradesh can now ride the wave of technology and use the medium of mobile to register their complaints.

"The app will keep the citizens updated with the latest schemes and services of the government and the users will also be able to use the app for registering their complaints. The registered complaints will be addressed as soon as possible and selected complaints will be directly monitored by the chief minister himself," he added.

Naidu further said that the government's people-centric approach and development model reflects their good governance.

"Balancing good governance and good politics is our need to get public satisfaction increased to 80 percent. A 60 percent public satisfaction yielded ruling party good results in recent elections.. Good Politics is Good Governance and Good Governance is Good Politics," he added.

Appreciating and praising efforts of the government officials during the Collectors' conference, Naidu said that the state has achieved a growth rate of 11.72 per cent.

Talking about the Chandranna Bima Scheme (CBS), Naidu said since October 2, the scheme will be increased to 2 lakhs to those who die within 50 years.

"Welfare schemes have been implemented like Pension Schemes, Chandranna Bhima, Scholarships and Minority Welfare Programs wherein we ensure regularised income, insured families, simplified process for scholars and poverty alleviation for minorities," he added.

He said that Andhra Pradesh has achieved the growth rate of 11.72 per cent as against the 5.6 per cent growth rate of the country.

Naidu said that Collectors' Conference is government's means to assess the progress of the state, like a progress report card, it helps the government to work on the shortcomings and future plans.

Urging the officials to work towards Horticulture, Fisheries, Live stock, Naidu said there is a huge scope to increase people's income in the state.

"We must explore the usage of technology in agriculture sector.We are working on river integration projects to resolve water related problems, also optimally utilising smart energy like solar and wind energy to ensure self sustainability in villages. Electricity prices are also reduced with this approach," he added.

He further said that Partner Summit 2017 has helped the state gain attention from investors, globally who have shown keen interest in investment opportunities in Andhra Pradesh.

"We are adopting best practices in the world and our success is dedicated to these methods. Every department must be accountable as now we have everything going online, latest technological interventions are being made to ensure efficiency. All the departments must resolve their legal problems coming in the way of effective implementation," he added.

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