RBI Asks Payment Providers to Improve Accessibility for People With Disabilities

Mumbai: The Reserve Bank of India (RBI) on Friday asked banks to review their payment systems to ensure easier accessibility to persons with disabilities. The central bank in a notification said that all sections of the population, including differently-abled persons, are increasingly adopting digital payment systems. “To promote effective access, payment system participants (PSPs, that is, banks and authorised non-bank payment system providers) are advised to review their payment systems/devices in terms of accessibility to Persons with Disabilities.

Based on the review they may carry out the necessary modifications, such that all their payment systems and devices, such as Point-of-Sale machines, can be accessed and used by Persons with Disabilities with ease. In this connection, the Accessibility Standards issued by the Ministry of Finance may also be adhered to, as applicable, by all PSPs. While selecting potential solutions for the purpose, care should be taken to ensure that the modifications/enhancements do not compromise security aspects of their systems, said the RBI.