US lawmaker says tech companies must quickly remove violent content after New Zealand

Following the live-streaming on social media of the mass shooting in New Zealand, the chair of the US House Committee on Homeland Security wrote a letter to top executives of four major technology companies urging them to do a better job of removing violent political content.

In a letter dated Monday and released on Tuesday, Representative Bennie Thompson urged the chief executives of Facebook Inc , Alphabet Inc’s Google, which owns YouTube, Twitter Inc and Microsoft Corp to more swiftly remove content that would spawn political extremism.

The letter follows the fatal shootings of 50 worshippers in two mosques in Christchurch last week. The shooter, a suspected white supremacist, live-streamed the killings on social media, where it was widely shared.

“Your companies must prioritise responding to these toxic and violent ideologies with resources and attention,” Thomson wrote. “If you are unwilling to do so, Congress must consider policies to ensure that terrorist content is not distributed on your platforms, including by studying the examples being set by other countries.

“The video was widely available on your platforms well after the attack, despite calls from New Zealand authorities to take these videos down,” he wrote.

Facebook said it removed 1.5 million videos showing the attack in the first 24 hours after it occurred.

Thompson also asked the companies for a briefing on the matter.

A Facebook spokesman said the company “will brief the committee soon.”

Microsoft said late Tuesday it had received “the chairman’s letter and we’re ready to work with him, the committee, and with others to address the issues he raises.” Google said Tuesday since the shooting in New Zealand “we’ve removed tens of thousands of videos and terminated hundreds of accounts created to promote or glorify the shooter.”

The company added that “the volume of related videos uploaded to YouTube in the 24 hours after the attack was unprecedented both in scale and speed, at times as fast as a new upload every second.” In response, Google took several steps “including automatically rejecting any footage of the violence, temporarily suspending the ability to sort or filter searches by upload date, and making sure searches on this event pulled up results from authoritative news sources.”

Twitter did not immediately respond to requests for comment.

Senator Ron Wyden, an Oregon Democrat who has been critical of Facebook for privacy lapses, said on Tuesday that the government should tread carefully in reining in tech companies for fear of aiding dictators and other bad actors.

Wyden warned against revoking protections given in Section 230 of the Communications Decency Act that specifies tech companies are not responsible for what users say on their platform.

“If politicians want to restrict the First Amendment or eliminate the tools with which much of the world communicates in real time, they should understand they are also taking away the tools that bear witness to government brutality, war crimes, corporate lawlessness and incidents of racial bias,” Wyden said in a statement. 

The Electronic Frontier Foundation (EFF), a nonprofit that advocates for civil liberties in the digital world, cautioned policymakers last week not to rush to regulate speech on online platforms or else it could “disproportionately silence” the most vulnerable users, such as Egyptian journalist Wael Abbas, who was kicked off YouTube for posting videos on police brutality.

EFF also called for guidelines that urge social platforms to be transparent about how many posts and accounts they remove, and give users notice and a chance to appeal if one of their posts is taken down.