Amazon, Disney collaborate to bring custom voice assistant for Echo devices in 2022

'Hey Disney' is ultimately used for customer service inquiries, helping visitors find answers to park-specific questions

Update: 2021-09-29 03:17 GMT
The 'Hey Disney' custom voice assistant is also available for people who aren't staying in Disney parks. (Photo: Twitter)

Washington: Amazon and Disney have announced a custom voice assistant called 'Hey Disney' that's going to be available on Echo devices installed at Walt Disney resort locations, piggybacking on the skills of Alexa.

According to The Verge, 'Hey Disney' is ultimately used for customer service inquiries, helping Disney World or Disneyland visitors find answers to park-specific questions. Disney has said this new wake word will "make the Alexa experience more magical."

There was no onstage demo of the assistant, but it seems like it'll work as one might expect it to. By saying "Hey Disney," a user can ask it questions like "what time does the park open?", "where can I get Italian food?", or use it to request more blankets for their resort room.

The 'Hey Disney' custom voice assistant is also available for people who aren't staying in Disney parks. Amazon has said it can provide jokes, fun facts, and over 1,000 "magical interactions" presented by Disney characters.

According to The Verge, this skill will be launched in 2022, and a price hasn't been shared yet. It'll be complimentary for people staying at Disney parks, but users will need to pay to put it on their own Echo device.

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