Apple to pay users back for out-of-warranty battery replacements

In-warranty iPhone battery replacements are not eligible for this credit.

Update: 2018-05-24 05:46 GMT
Repair advocates have long criticized Apple and other technology companies for making batteries hard for users to access and replace. (Representative image)

Apple has confirmed that it will offer Rs 3,900 credit to customers who paid for an out-of-warranty battery replacement for iPhone 6 or later devices between January 1, 2017 and December 28, 2017. Eligible battery replacements were completed at an Apple authorized service location — Apple Store, Apple Repair Center, or an Apple Authorized Service Provider.

The Rs 3,900 credit will be provided as an electronic funds transfer or a credit on the credit card used to pay for the battery replacement service.

Eligible customers will be contacted by Apple via email between May 23, 2018 and July 27, 2018 with instructions on how to obtain the credit.

If you have not received an email from Apple by August 1, 2018, but believe you are eligible for a credit based on the terms above, please contact Apple by December 31, 2018. Note that proof of service at an Apple authorized service location may be required.

Additional information

In-warranty iPhone battery replacements are not eligible for this credit.

On December 28, 2017, Apple announced a price reduction on the out-of-warranty battery replacement price for iPhone 6 or later devices, effective through the end of 2018.

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