Bangalore: World's largest low cost carrier AirAsia that flies to over 140 destinations across Asia Pacific has opened a technology centre in Bengaluru, affirming its mission to transform into a travel technology company.
The team at the centre will work to streamline the airline's digital assets such as airasia.com and the AirAsia mobile app, alongside the creation and implementation of new products and enhancements such as the new AI-powered chatbot, AVA, to provide frictionless journeys for the airline's guests.
AirAsia deputy Group CEO (technology and digital) Aireen Omar said, "India is a source for innovation and cutting-edge technology, and off ers us tremendous growth potential when it comes to our mission to develop an all-encompassing travel technology ecosystem. This is why we are so excited to expand our footprint in India with the opening of a new technology centre.
"We look forward to further developing our team of specialist software engineers, analysts and product development teams in the region." he said.
The opening of the new technology centre is one of many global initiatives AirAsia is exploring to drive its digital transformation. In recent times, AirAsia has implemented a number of new digital features including flight search mapping and voice assistance which provides guests with a more seamless, user-friendly experience on its mobile app.
AirAsia India MD and CEO Sunil Bhaskaran said, "The opening of AirAsia's new technology centre demonstrates the airline's commitment to building world-class technology right here in India.
