Students seeking admission to undergraduate courses in the Delhi University on Friday complained that fee payment option on the varsity’s portal had stopped functioning due to a technical snag a day after the server crashed, causing them severe inconvenience.
A large number of students turned up in the North Campus on the second day of admissions after they failed to pay their fees online to secure admission to the university. The students are worried as admission will be confirmed only the fees payment receipt is submitted at their college.
“The fee payment option on the university portal was not at all working due to which I came down to the college. Here I told them about the problem, but they said keep trying and pay the fees by Saturday noon. I am worried. If the portal is not working, how will the students pay their fees ” Rajasthan-based Barkha, who is seeking admission to Daulat Ram College, said.
Vipin Mehta, who is seeking admission to Kirori Mal College, said, “The university should provide the students with an alternate option. They are not accepting fees offline. Yesterday (Thursday) the website had crashed and today (Friday) we are not able to pay the fees online because of a technical error. What if the same issue continues till the last day Where will the students go then ”
However, Delhi University deputy dean Gurpreet Singh Tuteja maintained that there was no problem in the university server. He said the problem might persist from the gateway of the bank through which the students are making the payment.
He also added that the deadline for fees payment will be extended if the problem persists on Saturday.
“There is no such problem on the university server, it must have become slow from the bank gateway server due to so many students logging together. We have resolved the technical glitches and have worked on making the server better. The students should not panic because if the system is running slow, they have time till Monday to pay the fees,” Mr Tuteja said.
