GoAir said that half the luggage has been sent to Jammu via another airline, while other half will be delivered to passengers' locations.
Srinagar: Several GoAir passengers from Srinagar to Jammu were left shocked on Sunday as their flight reached its destination without their baggage.
"We reached Jammu from Srinagar by GoAir flight G8-213 but the airline staff had not loaded our luggage," Abdul Hamid, one of the passengers, told PTI over phone from Jammu.
He said initially several dozen passengers were asked to wait for their luggage.
A GoAir staffer told passengers that their luggage would be brought to Jammu by another flight of some other airline, scheduled to arrive later during the day from Srinagar, he added.
"After waiting for more than an hour, we have just been told to come and collect our luggage tomorrow," he added.
According to an ANI report, GoAir on Sunday issued a statement saying that the luggage of passengers in its flight G8 213 from Srinagar to Jammu was not loaded due to flight load restrictions.
The GoAir spokesperson in a statement said that half of the luggage has been delivered to Jammu via another airline, while the other half will be delivered to passengers in their respective locations.
"Baggage of some passengers was not loaded on flight G8 213 due to flight load restrictions. Due to bad weather yesterday at Srinagar, the airline tried to accommodate a lot of stranded passengers who had further connections. Half the luggage has been delivered to Jammu through another airline and the rest will be delivered to the respective locations of the passengers. GoAir sincerely regrets the inconvenience caused to its passengers," the statement read.