Mumbai: In a bid to evaluate efficiency of the police department, special inspector general (Konkan Range) Naval Bajaj has ordered a performance assessment exercise by a third party audit team. The Mira Road division of the Thane (rural) police comprising of six police stations and other related wings would be under the scanner in the first phase.
The Mira Road based - N. L. Dalmia Institute of Management Studies and Research, which has been handpicked for the job will conduct research studies on topics like examining police image by capturing perception of the society towards them and reviewing work stress, job satisfaction, on how citizens could interface with the police in the tech-savvy era, among others.
“Performance measurement is an essential tool for any organization to assess standards of service delivery and identifying areas which need to be upgraded and the police force is no exception. Ultimately it's an endeavour to learn about shortcomings and overcome them for better policing, supporting long-term serious reform.” said Mr Bajaj.
“The initiative is aimed at enhancing dedication and commitment of the force along with a proper brand building exercise, for enhanced efficiency. The complied data would prove beneficial for the cops in taking proactive steps in curbing drug menace, enabling a conducive atmosphere in promoting interactions and improving mutual co-existence amongst communities.” said, institute director, Dr. Raja Roy Choudhary.
