MUMBAI: Parents of Matunga-based Ramnarain Ruia college students are facing trouble in terms of financial transactions like paying terms fees or other fees since the college has gone completely digital.
Even for examinations fees or other minor fees that range from Rs 100 to Rs 900, parents have been asked to pay digitally which according to them is troublesome given the multiple mechanisms of the college’s digital system has.
“The main thing is with the OTP (One Time Password) which is asked every time there is a transaction. Generally, there should be only one OTP which is sent by the bank. But here we get two, out of which one is from the college’s agency (that manages the digital payment). Earlier they told us that we would not have to come to college and everything could be done ‘online’. But now we are asked to come for all transaction,” explained a parent on the condition of anonymity.
Another parent further explained, “The idea of going digital involves less physical work but the college is asking us to come to college personally as they think students are too young to do it by themselves and for verification procedures.”
Apart from Ruia college, most of the colleges and schools in the city have turned to digital for transparency in the financial transactions.
Anushree Lokur, in-charge principal of Ruia college explained how majority parents are happy with the college going digital but she accepted that it will take time for the parents to get hang of the cashless transaction.
“Our idea is to follow what the entire country and our Prime Minister is bringing - being cashless and digitalisation. This will bring transparency and financial safety for both the parties,” said Ms Lokur.
Ms Lokur added, “Lar-ge number of parents have appreciated us for bringing this new move. For the ones who find it difficult, we have assistants from the agency available at the college to explain. Moreover, we are also planning to bring a new and improved agen-cy for better future of the college and it’s students.”
