EnableX, a Communication Platform as a Service (CPaaS), is disrupting the Indian market by allowing application developers, enterprises and service providers to quickly and easily embed high-quality real-time communications into any website, mobile or native application.
A differentiated, carrier-grade video communication platform, EnableX provides developers with the requisite infrastructure and toolkits to build engaging real-time in-app conversations. Without having to invest in extensive development resources & dedicated infrastructure, organisations can easily use EnableX APIs and SDKs to seamlessly add video communication capabilities into web browsers or mobile applications (iOS and Android).
EnableX helps businesses bring their human-to-human interactions to life with scalable and immersive multiparty video calls. Its proprietary video technology, a key differentiator, delivers the best possible video quality with the lowest latency. The customisable platform offers a suite of capabilities right from the basic of recording, speech to text conversion & vice versa, to more advanced and intelligent features such as real-time diagnostics dashboards, troubleshooting log, AI-enabled bandwidth management, and more. The In-app video experience together with advanced features provide enterprises with an integrated and cohesive way to engage with their customers.
The company also caters to service providers and telcos by offering a white-label platform that can be deployed on-premise, or as a private or hybrid cloud setup. This platform comes with the flexibility to customise billing, UI as well as being able to integrate seamlessly with other software.
IDC foresees the CPaaS segment to grow at a CAGR of nearly 40 per cent, from USD 3.3 billion in 2018 to $USD 17.2 billion in 2023. As the world aspires to gain from real-time communication, more businesses will be inclined to implement CPaaS for differentiated customer experience.
