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Supply chain is perhaps the most data-rich environment in the businesses of today.

AI and Data Science: Accelerating supply chain industry

With the help of AI, a variety of tasks can be escalated with limited scope for human error.

18 Nov 2017 9:58 AM IST

Seventy-two per cent of consumers generally find chatbots to be helpful to some degree, but the interaction quality can be quite mixed.

Chatbots still too dumb to get the job done

Survey finds most automated bots only smart enough for quick, simple queries.

11 Oct 2018 7:40 PM IST

Launched at the 46th Annual Meeting of the Research Society for the Study of Diabetes, ANYA is an intelligent and patient-friendly chatbot trained to help patients with health-related concerns as part of their disease-management.

Lupin launches India's first chatbot for patients

Chatbot named ANYA' is designed to provide medically verified information for health-related queries.

24 Nov 2018 10:05 AM IST

Facebook accounts and telephone records can be used to pinpoint the best individuals to vaccinate to stop a disease outbreak. (Photo: Pixabay)

Facebook trains its chatbots to be more chatty!

The researchers want to give chatbots a consistent personality' which will help them have better conversations.

29 Jan 2018 9:38 AM IST

The elderly population in India is going to increase considerably in the coming years.

Ageing population will increase advanced tech-backed solutions demand

Robotics and AI are ensuring that seniors who are alone, never feel lonely.

26 July 2018 7:58 AM IST

The solution must be easy to use and low-resource, like Logmore, which uses QR codes that are trackable through any smartphone. By arrangement

How tech can help India reach vaccine goals and slow down its COVID-19...

India's vaccine chain has to protect against contamination before vaccines arrive, using tamper-proof seals and a...

30 Aug 2021 9:57 PM IST

In a study by Stanford University, Woebot, another one in the league, was noted to have reduced anxiety and depression in 18-28-year-olds. The bot reports once a day, asking questions like how are you feeling or what is your energy like?

Bots of love and care

Chatbots with Emotional Intelligence are programmed to connect with people at a deeper level.

4 Jun 2018 12:42 AM IST

Users can now make voice and video calls using the Facebook Messenger App.

Facebook lets Messenger 'bots' tap analytic smarts

Facebook last week rolled out news feed ads that open into Messenger exchanges, and began letting businesses send...

14 Nov 2016 9:20 PM IST

Twitters chatbots are talk of the town

Twitter's chatbots are talk of the town

A direct Message Card can be used to initiate interactions with the bot.

28 May 2017 12:28 AM IST

Scientists are using the concept of deep learning in Artificial Intelligence to help treat patients based on previous data. (Photo: AFP)

Chatbots are here to revolutionise the customer care experience

The technology makes use of the data collected over a period of time and processes it to communicate with a customer...

21 Dec 2017 2:02 PM IST

Several leading travel portals across the world, including the likes of Kayak and Skyscanner have launched their own chatbots. (representative image)

Chatbots are transforming the online travel space

Bots are able to capture valuable customer insights, helping them deliver a more personalised customer experience.

7 Dec 2017 2:58 PM IST

A chatbot should ideally be assigned to provide answers to such questions and once a customer is satisfied with the responses and wishes to proceed, an agent can be brought forth to answer specific queries and solve more complex concerns.

Chatting a girl or understanding chatbots College days once again in...

The current crop of commercialised chatbots has not been optimally designed keeping in mind the functions they are to...

13 Dec 2017 9:38 PM IST