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A recent report by the Telecom Regulatory Authority of India (TRAI) has noted that the gross revenue of telecom services providers fell 8.1 per cent while the licence fee collected by the government dropped by 16 per cent year-on-year in the quarter ended December 31, 2017.

DoT awaits legal opinion on creation of ombudsman under Trai

The Trai Act may be modified to create an ombudsman with power to penalise operators or compensate consumers.

2 Oct 2018 2:37 PM

Though the digital divide in India is intense, he said, the digital ecosystem in India is still weak, especially in the rural areas. Representational Image/DC

Digital ecosystem in India still weak: Expert

Stressing the need for urgent regulatory attention, Bhoi said that risks are hidden in a highly digitalised world

30 July 2021 4:37 AM

GDPR is a new EU privacy law implemented in May this year. (Photo: AFP/Representational Image)

EU urges US to nominate permanent data privacy ombudsman

More than 3,850 companies have signed up to the pact, which replaced a previous framework known as Safe Harbour.

20 Dec 2018 10:07 AM

A recent report by the Telecom Regulatory Authority of India (TRAI) has noted that the gross revenue of telecom services providers fell 8.1 per cent while the licence fee collected by the government dropped by 16 per cent year-on-year in the quarter ended December 31, 2017.

Ombudsman to ensure seriousness in complaint handling by telcos: Trai

The current architecture of complaint redressal in the telecom space is not adequate.

3 May 2018 12:54 PM